Terms of Service
Please read these terms carefully before using our services.
Last updated: December 14, 2024
Acceptance of Terms
By accessing and using GOVISA EASY's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.
These Terms of Service constitute a legally binding agreement between you and BMK Consultants (operating as GOVISA EASY).
Services Description
GOVISA EASY provides the following services:
- Visa consultation and guidance services
- AI-powered interview preparation and practice sessions
- Document review and preparation assistance
- Appointment slot booking facilitation
- Educational content and resources
- Community support and networking
Important: We are not a government agency and do not guarantee visa approval. We provide consultation and preparation services only.
Payment Terms
Fees and Charges
- All fees are clearly stated before purchase
- Payment is required before service delivery
- We accept major credit cards and digital payment methods
- All transactions are processed securely
Refund Policy
- Refunds are available within 7 days of purchase for unused services
- No refunds for completed consultation sessions
- AI interview credits are non-refundable once used
- Refund requests must be submitted via email to info@govisaeasy.com
User Responsibilities
As a user of our services, you agree to:
- Provide accurate and truthful information
- Use our services for lawful purposes only
- Respect intellectual property rights
- Not share login credentials with others
- Follow appointment schedules and policies
- Treat our staff and other users with respect
- Not attempt to hack or compromise our systems
Disclaimers and Limitations
Service Limitations
- We do not guarantee visa approval or specific outcomes
- Visa decisions are made solely by government authorities
- Our advice is based on general knowledge and experience
- Individual cases may have unique circumstances
Liability Limitations
To the maximum extent permitted by law, GOVISA EASY and BMK Consultants shall not be liable for:
- Visa application rejections or delays
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Actions taken based on our recommendations
Intellectual Property
All content on our website and platform, including:
- Text, graphics, logos, and images
- Software and AI algorithms
- Course materials and resources
- Trademarks and service marks
Are owned by or licensed to BMK Consultants and are protected by copyright and other intellectual property laws.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
Termination
We may terminate or suspend your access to our services:
- If you violate these Terms of Service
- If you engage in fraudulent or illegal activities
- If you abuse our services or staff
- At our sole discretion with reasonable notice
You may terminate your account at any time by contacting us at info@govisaeasy.com.
Governing Law
These Terms of Service are governed by and construed in accordance with the laws of New York, United States. Any disputes arising from these terms will be resolved in the courts of New York.
Changes to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated "Last Modified" date. Your continued use of our services after changes constitutes acceptance of the new terms.
Contact Information
If you have questions about these Terms of Service, please contact us:
BMK Consultants (GOVISA EASY)
Email: info@govisaeasy.com
Phone: +1 (555) 123-4567
Address: New York, NY 10001
