Privacy Policy

Personal Information

We collect information you provide directly to us, including:

• Name, email address, phone number, and postal address
• Passport information and visa-related documents
• Educational background and employment history
• Payment information for our services
• Communication preferences and feedback

Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies
• Location data (with your permission)

We use the information we collect to:

• Provide visa consultation and interview preparation services
• Process payments and manage your account
• Communicate with you about our services
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations
• Protect against fraud and ensure security

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: With your explicit consent for specific purposes

We do not sell your personal information to third parties.

We implement appropriate security measures to protect your information:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits and updates
• Limited access to personal information
• Employee training on data protection

We use cookies and similar technologies to enhance your experience and provide our services effectively.

What are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us recognize you and remember your preferences.

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings:

• Accept all cookies: For the best user experience
• Block all cookies: May limit website functionality
• Selective blocking: Choose which types to allow
• Delete existing cookies: Clear stored data

Third-Party Cookies

We may use third-party services that set their own cookies:

• Google Analytics for website analytics
• Payment processors for secure transactions
• Social media platforms for content sharing
• Customer support and chat services

Cookie Retention

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for a specified period (up to 2 years)
• Analytics cookies: Typically expire after 24 months
• Marketing cookies: Usually expire after 30-90 days

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Withdrawal: Withdraw consent at any time
• Cookie Control: Manage cookie preferences through your browser

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Personal data is typically retained for 7 years after your last interaction with us, unless a longer retention period is required by law.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Binding corporate rules
• Certification schemes and codes of conduct

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

We will respond to your inquiry within 30 days of receipt.